1. Q. How do I
use my Dental Plan?
A. Please call a dentist on the list you received with your membership card.
2. Q. How does the DentalCareRx card
work?
A. Present your membership card when seeing a participating dentist. The
dentist will charge according to the fee schedule you receive with your
membership card and informational materials.
3. Q. What qualifications determine
if a dentist is eligible for our Provider Panel?
A. Dentists must meet our highly selective credentialing process which is
based on education, background, location, office facilities and other requirements.
4. Q. What if I want to change
dentists?
A. We understand that the dentist/patient relationship is highly personal
and you may feel uncomfortable with a particular dentist. You may change
dentists at any time.
5. Q. Is this insurance?
A. DentalCareRx is not an insurance company and is not responsible for the payment
of your dental bills. DentalCareRx is organized on a membership basis for the purpose
of securing better health care at lower costs. Like any organization, however,
DentalCareRx incurs costs for sales, administration, printing, mailing, etc. so
no refunds are made after membership has been in effect for more than 30
days.
6. Q. Can the DentalCareRx Plan coordinate
benefits with your insurance company? If so, how?
A. Yes, DentalCareRx can coordinate benefits with your insurance company. In order
to receive benefits from DentalCareRx you must see one of our providers. After paying
the reduced fee, you will need to file a claim form with your insurance
company for reimbursement.
7. Q. How often can I use my
plan?
A. DentalCareRx places your care first. There are no limits on how many times you
may use your plan or visit the dentist during the calendar year.